For HR Directors · PRC Workforce

Find out how many of your staff never use the support you pay for.
And why.

Anonymous. About three weeks. A fixed price, refunded in full if fewer than 30 people reply.

Work for a council in England, Scotland or Wales? Free for five councils →

Every support scheme counts the people who used it. None counts the rest. In 2024, nearly 85% of employers told HCML that only 3 to 5% of their staff used their EAP. The rest still come in every day, and what they carry shows up in their work, not on the sickness record. PRC Workforce asks your staff, anonymously, what they use, what they don't and why. You get the figures in about three weeks.

See what you would get

A two-page sample report, sent to your work email. Fill this in and it is on its way.

Three founding places: the first 90 days of the programme free, for audits booked by 31 January 2027.

Your details reach Jon Cull and nobody else. The form is delivered by Formspree and the email is sent by Kit, which hold your details for Jon. Nothing goes to your organisation. UK GDPR. Privacy policy

Ready to talk now? Book 30 minutes with Jon

PRC Workforce in one minute

Somebody who never used your support shows up as a zero. That zero can mean three different things.

  1. They did not need it.Fine. Nothing to fix.
  2. They did not know it was there.You can fix that, if you know how many.
  3. They needed it, and held back.Often because they did not want it on a record. This one costs you, and nobody tells you.

On paper all three look the same. Only 27% of employees in one national survey even realised their EAP existed. HCML, 2024

  1. 1

    First, the Total Support Usage Audit

    Your staff answer 24 short questions. No names, nothing to type, about five minutes. You get a report showing how many used each kind of support, how many did not know it was there and, with around a hundred replies, the main reason the rest stayed away.

    Get the sample report →What the audit shows you →How it works, step by step →

  2. 2

    Then, if you need it, the 90-day programme

    If the report shows people are not using your support, this is built for them. It comes by email. Nobody gives their name to you. It works on how their working day runs, not their health, so there is nothing to admit and no clinical record.

“If they avoid support, why would they answer a survey?”

Because answering costs them nothing. No name, no admission, and no answer is ever linked to them. Some still will not answer. So the report prints how many people were asked and how many replied on its front page, and every figure comes from the people who replied.

Every first conversation is with Jon Cull directly. Not a form, not a sales team, not a junior. If it does not fit, you will be told so.
How many of your people never use your support? Open the usage calculator →

The Total Support Usage Audit

Your provider tells you how many people used the service. It cannot tell you how many never did, or why. The audit asks your own staff, anonymously, and gives you the number.

Who counts it

Most usage figures come from the provider whose service is being judged. PRC Workforce takes no fee or commission from any provider, and the report recommends none of ours. It ranks the fixes cheapest first. Why that matters →

How it runs. Four steps, about three weeks.

  1. You decide who is asked. The whole organisation, a site or a department. At least 200 people invited.
  2. You send the invitation I write, from your own email, to everybody. One link for all. Staff answer on their own phone. I never receive a staff list or a single email address.
  3. It stays open for two weeks, with two reminders sent the same way.
  4. You get the written report within five working days, plus half an hour with me to go through it.

What you see

Group figures only, with the number invited and the number who replied on the front page. No breakdown by department, site or team. Nobody types a name, and there is no comment box. If fewer than 30 people reply, no figures are issued and the fee is refunded in full.

What it costs

One organisation, one site, up to 500 staff£3,450
Up to five sites or five parts of the business£5,450
Repeat audit at twelve months£1,750
Both audits committed together, single site£4,650

Go ahead with the 90-day programme within three months of your report and the whole audit fee comes off it. You are never asked what you pay for your existing support.

Nothing reaches you that points to a person.

The audit. One link for everybody, answered on people's own phones. No names and nothing to type. I never receive a staff list. You see group figures only.

The 90-day programme. People sign up on their own phone with an email address they choose, and are told to use a personal one. The system holds that address, a random seat number and their own scores. None of it reaches you. You see group figures only.

The 90-day programme

For the people the report shows are not using your support. It comes by email: a fixed set of 74 emails covering 90 days. It works on how the working day runs, not on anybody's health. Nothing to admit, no clinical record, nothing plugged into your systems. You get the group's average scores and how far they moved, once a quarter.

£9,750 a year for one site up to 500 staff. Above 500 it is priced on headcount, from £9,750. No cap on numbers and no charge per person. £6,300 if you go ahead within three months of your audit report.

Three founding places. The first 90 days free, for audits booked by 31 January 2027. Places go in the order audits finish.

I am Jon Cull. I run PRC Workforce.

I am a businessman, not an HR professional. I am not here to tell anyone how to do their job.

Research showed me a gap. Employers pay for support for their staff, and most staff never use it. The support is rarely the problem. The way it is offered and delivered is.

Poor employee health costs UK employers £51bn a year (Deloitte, 2024). Most of that cost cannot be seen inside one organisation. PRC Workforce measures it first, so it can be dealt with.

Two ways in. Both go to Jon.

Book half an hour. Every first call goes to me personally. Not a sales team, not a junior. We cover how many of your people actually use your current support, and whether PRC fits. You are never asked what you pay for it. If it does not, I will tell you.

If you would rather see a number first, use the form and ask for a Usage Audit, or for a founding place. Tell me roughly how many people you have and I will come back with the dates, the invitation for you to send, and a fixed price before you commit to anything.

Speak to Jon direct, 30 minutes

Or call direct: +44 7493 087262

Not ready for either yet?

The Organisation Brief covers how the 90 days work, the research behind it, how the anonymity is built, the financial case, and what PRC does not claim. No call needed. No follow-up unless you ask for one.

Read the Organisation Brief →

Send me the brief by email

Leave your email and Jon will send the brief directly. No follow-up call unless you ask for one.

Your address reaches Jon Cull and nobody else. The form is delivered by Formspree, which carries the message in transit. Nothing goes to your organisation. UK GDPR. Privacy policy

Ask for a Usage Audit, a funded place, or anything else

Your details reach Jon Cull at PRC Workforce and nobody else. The form is delivered by Formspree, which carries the message in transit and is named here rather than left out. Nothing is shared with your organisation. Data held under UK GDPR. Privacy policy · Disclosures

PRC Workforce is not a clinical service. It does not treat or diagnose anyone. The seven PRC Index scores are self-reported and not independently validated. Full disclosures →